Process
Four stages, each one ending in something written down.
So that when something goes wrong later there is a document to argue from, rather than a memory of a call.
Category, target retail, quantity, and the season you are shipping into. The season sets the deadline everything else works backwards from.
Quotes with the freight assumption stated. For bulky home goods a lower unit price often loses to a better carton cube — we show both.
A physical sample approved by you before volume. Sample cost and freight are quoted up front, never folded into the unit price later.
Pre-shipment inspection against a checklist agreed at sampling. Findings go to you unedited, including the batches that should not ship.
Questions worth asking early
Can you beat a price I already have?
Sometimes, but check the specification first. A quote that is meaningfully lower usually assumed thinner material, a smaller carton count, or no compliance testing. Send us both and we will tell you which it is — including when the answer is that your current supplier is fine.
Who pays for samples?
You do, quoted up front including freight. We never fold sample cost into the unit price afterwards, because that makes the unit price useless for comparison.
What happens when an inspection fails?
You get the findings and the photographs, and the shipment holds until you decide. Rework, replacement, or cancellation is your call. We report what we found, not what would be convenient to have found.